About the Group
MANAGEMENT
OUR MARKETS
COMPLIANCE AND INTEGRITY
Our story
We will attend to our clients’ financial needs and improve the quality of life in our home region – SE Europe.
We are focused on our path
We contribute to social performance and sustainable development through responsible engagement of stakeholders:
- we carry out numerous activities to improve the digital and financial knowledge of our clients, both young and old,
- we make large donations to humanitarian organisations in the region,
- we invest in employees.
Our efforts and achievements are detailed in the Sustainability Report.
We are part of something bigger
We educate whole generations in our home region, and offer them opportunities to learn, grow and prosper.
We are committed to the development of healthy and responsible members of society and constantly invest in the future of our home field.
NLB is a bank of the people
We put our clients first
We promote the development of the home region
We create value for shareholders
We are an excellent employer
Every action counts
Our mission
We are a systemic provider of tailor-made universal financial services on the target markets of our home region – South Eastern Europe. A trust-worthy partner, constantly striving to exceed expectations and always exploring new horizons in the diverse world of banking.
Our vision
By 2030, we will double our total assets, regular revenues and profit through a combination of organic growth and selected mergers and acquisitions in our home region of South Eastern Europe. This is where our hearts feel most at home. This is where we are part of something bigger. And this is where we grow together.
Growth can only be achieved through joint efforts
Social well-being is strongly dependent on a healthy environment and the availability of natural resources, which makes it inextricably linked to environmental care. At the same time, sustainable environmental development will only succeed if communities and society as a whole are well equipped and empowered to support this process. This is why comprehensive social well-being is at the heart of the NLB Group’s sustainability policy. We strive for community inclusion, education and empowerment. Through programmes and partnerships we address social issues and improve the quality of life of individuals and communities in the region. We actively contribute to a fairer and more prosperous society by involving vulnerable groups, promoting education and supporting community development projects.
Strategy
We are committed to achieving superior returns for our investors and profit growth at the Group level. We will attain our ambitious goals by operating sustainably and responsibly in the region and by taking care of our clients and employees.
Mission and vision
We will become the leading bank in our home region and strive for its long-term development.
Values
We are cultivating an agile culture which embraces digital transformation and is client-oriented. We act in line with the principles of sustainable development and implement strategies that foster breakthrough innovation.
Our understanding of responsibility
We believe that banks have an important social function that goes beyond lending and investing. That is why we take social factors into account in all our activities and in all our sustainability pillars. Read more about our work.
